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Online Is What We Do, LLC is a leading provider of Online Review Management software for small, medium and large businesses, offering a comprehensive platform to monitor, collect, and respond to customer reviews. Online Is What We Do, LLC empowers businesses to enhance their online reputation easily, efficiently and consistently.

Facebook

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For almost any consumer-facing business, having plentiful and positive reviews on Facebook (via Facebook Recommendations) can significantly influence potential clients — because Facebook combines social proof, visibility, and personal networks in one place.

For Social Media (Reputation and Growth):

Reputation Management:

Unlike some anonymous review platforms, Facebook profiles are typically tied to real people. When potential clients see Real names, Profile photos and Mutual friends, Reviews feel more authentic and trustworthy.

Building Trust:

People trust peer recommendations far more than ads. Strong ratings and visible recommendations Improve click-through and Influence whether someone messages or visits the business page.

Feedback Mechanism:

Because Facebook blends reviews with real social connections, strong ratings there can significantly increase trust — and directly impact whether someone chooses your business.